How do you prove ROI and win customer trust? | Mike Genstil, Co-Founder and CEO, ValueCore
Description
The key to credibility in sales? A business case your customer believes in.
In this episode of Straight to Voicemail, Rachel Elsts-Downey reaches out to Mike Genstil, Co-Founder and CEO of ValueCore. Mike talks about the disconnect between how sellers present ROI and how buyers perceive it, and offers a practical path to closing that gap with trust and transparency.
You’ll learn:
- Why proving ROI isn’t just about numbers, it’s about trust
- How to turn value storytelling into a sales advantage
- The biggest mistake companies make when trying to demonstrate impact
Jump into the conversation:
(00:00 ) Why we wanted to talk to Mike about ROI, trust, and real-world impact
(00:25 ) Introducing Mike Genstil of ValueCore
(00:51 ) How to prove ROI and win customer trust
(01:59 ) Why skipping “cost of the problem” is a missed opportunity
(03:25 ) Building trust by letting customers adjust assumptions
(04:49 ) The three essentials of delivering credible ROI conversations
Straight to Voicemail is for CMOs, CEOs, and Heads of Marketing in B2B tech who want insights from the people who’ve been there. Each episode centers on one big question answered like a voicemail you’ll want to play again.
Don’t miss this conversation! Follow Straight to Voicemail and explore Genius Cuts for more B2B content strategy insights.
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